Reviews
Annick Donckers left a review on 13/09/2023
Friendly
My husband and I stayed for a week and booked the suite. The staff is very friendly but the room was not optimal for us. The bed is too small for us 1.40 cm, so I slept in the sofa bed, which also had a broken board under the mattress. The air conditioning also did not work optimally, it was often too warm in the room and the air did not seem clean to me. We also had a lot of trouble with a stinky smell from the bathroom. We liked the swimming pool the best. Nice that there was music and a bar with nice cocktails! The food was tasty, but I preferred a buffet rather than choosing a dish from the menu. I also missed pasta dishes. The location is well located.
The Agir Springs Hotel responded to this review. View the response.
Hello Annick, Thank you for choosing the Hotel Agir Springs for your recent stay in Benidorm. We are sorry that you experienced some issues with your room it is never our intention for anyone to have any problems and the reception will always try and move anyone who would like to change rooms. We will make sure your comments are passed to the maintenance staff to look at. It is good to know that you were pleased with the service you received from the staff and you also enjoyed the pool area and terrace. We hope to be able to welcome you back to MedPlaya Hotels again in the future. Kind Regards, MedPlaya Hotels Benidorm
JOSE LUÍS CLEMENTE left a review on 02/09/2023
Bien
Hice una reserva,para 5.noches,la chica que me atendió,se equivocó y me puso 4 noches,a pesar que en la rva ponía 5 noches y precio correspondía a 5 me tuvieron un día en vilo porque esa quinta noche el hotel estaba completo,lo solucionaron pero disculpas brillaron por su ausencia, ponía de excusa que ellas no gestionan las rsvas ,en este sentido muy mal el resto bien
The Agir Springs Hotel responded to this review. View the response.
Hola José Luís Agradecemos sus comentarios sobre su estancia en Hotel Agir Springs. Lamentamos sinceramente la confusión y los inconvenientes que experimentó con su reserva en nuestro hotel. Entendemos que esto puede ser frustrante y lamentamos que no se haya manejado de manera más eficiente. Tomamos sus comentarios en serio y los compartiremos con nuestro equipo de reservas. Esperamos que, a pesar de este inconveniente inicial, considere volver a alojarse con nosotros en el futuro y que podamos brindarle una experiencia más agradable. Saludos cordiales, Hoteles MedPlaya Benidorm
Jorge Juan Moltó left a review on 31/08/2023
Fenomenal hotel en todos los asoectos
La estancia en el hotel ha sido excelente en todos los aspectos. Su ubicación es excelente y el trato recibido también. La relación precio-calidad igualmente notable. Podría tal vez mejorar la oferta del comedor aunque es adecuada.
The Agir Springs Hotel responded to this review. View the response.
Hola Jorge Agradecemos sus amables palabras sobre su estancia en Hotel Agir Springs. Nos alegra saber que disfrutó de una experiencia excelente en todos los aspectos, incluyendo nuestra ubicación, el trato recibido y la relación calidad-precio. Tomamos en cuenta su sugerencia de mejorar la oferta del comedor. Esperamos tener la oportunidad de recibirlo nuevamente en nuestro hotel en el futuro. Saludos cordiales, Hoteles MedPlaya Benidorm
Jesus Abel Valero Exposito left a review on 27/08/2023
Todo genial
Muy buen hotel y trato.
The Agir Springs Hotel responded to this review. View the response.
Hola Jesus Agradecemos su amable comentario y nos complace saber que disfrutó de su estancia en Hotel Agir Springs. Esperamos tener el oportunidad de recibirle nuevamente en el futuro. ¡Gracias por su elección y por compartir su experiencia positiva! Hoteles MedPlaya Benidorm
PHILIP MARTIN PIKE left a review on 18/08/2023
Our preferred hotel in Benidorm !!!!
The Agir is a great little secret of a hotel. Halfway between the Old and New town, a stones-through from the beach and near the bus stops. The cafe downstairs has reasonably priced food and dink, the staff are always happy to see you. For our most recent visit the roof pool and bar was completely open which made a nice quiet getaway. Always a quite hotel. Clean. One thing as a tip, for couples, ask for a room with a double bed or you may get two singles butted to each other. See you again in December !
The Agir Springs Hotel responded to this review. View the response.
Hello Philip Thank you for choosing to return to stay with us once again at the Hotel Agir Springs are for updating us on your recent visit. We are pleased that you enjoyed another good stay with us and we are even happier that you will be returning. We look forward to seeing you again in December. Kind Regards, MedPlaya Hotels Benidorm
DIONISIO NAVARRO GARCIA left a review on 09/08/2023
Excelente
Bonita experiencia, un buen hotel y muy acogedor. Quiero hacer una mención especial a la persona que se encargaba de la limpieza y orden de la habitación, una excelente profesional que sin duda ha hecho mucho mejor nuestra estancia en el hotel. Muchas gracias.
The Agir Springs Hotel responded to this review. View the response.
Estimado Dionisio, Es fantástico saber que haya disfrutado de su estancia en el Agir Springs y nos alegra que estuvo especialmente contento con la limpieza de su habitación. Muchas gracias por compartir su opinión con nosotros. Saludos cordiales, Hoteles MedPlaya Benidorm
Lee Langdon left a review on 07/08/2023
Excellent
My self, and my two older teenage boy, stayed for 6 nights in a suit art deco style very roomy , it had 1 king bed and double pull out bed , all very comfy ,I booked throw the hotel web page ,very strait forward, and it was the best deal I could find, hotel was spotless, staff was friendly & helpful , nice touch was dressing gown, slippers and full toiletries supplied. Location lots going on around you but not noisy, and just 2 min to the beach, the evening street lighting out side the hotel got be number 1 selfi hot spot it’s so cool
The Agir Springs Hotel responded to this review. View the response.
Hi Lee, Many thanks for your rating and kind comments. We are delighted that you had a great stay with us and that you were happy with everything from the location of the hotel to the comfort of your room, the cleanliness and the friendly staff. We hope to get the opportunity to welcome you back to the Agir Springs. Kind regards, MedPlaya Hotels Benidorm
ANA B. ALONSO left a review on 02/08/2023
Volveré
Totalmente recomendable
The Agir Springs Hotel responded to this review. View the response.
Estimada Ana, Es fantástico saber que estuvo a gusto durante su estancia con nosotros y que recomendaría nuestro hotel a otros. Muchas gracias por dejar su reseña. Saludos cordiales, Hoteles MedPlaya Benidorm
leila cox left a review on 15/07/2023
Good but lacking facilities for the price
Excellent location, central to most of Benidorm, bus stops, taxis etc. This does mean there is some noise at night from the street. The breakfast room was lovely - airy and calm, unlike many hotel canteens. Good choice of breakfast items, including Cava. The room lacked in some respects. There was no balcony, and nowhere to hang damp clothes and towels. One small rack in the bathroom wasnt nearly enough for three people. We had to drape wet towels across furniture. Robes were provided, but nowhere to hang them. The central table and bedside tables should be replaced with furniture with drawers, and several hooks need added to the room. A fridge would be nice too, and there was only one pillow per person.
The Agir Springs Hotel responded to this review. View the response.
Hello Leila Thank you for sharing comment about your recent stay at the Hotel Agir Springs. We are sorry that you felt that the room lacked in some respects. There is a fridge provided in the wardrobe area, we are sorry if this was not made know to you. It is good to know that you liked the location and the breakfast room. Hopefully if you decide to return again in the future we can try and change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm
jose luis Garcia Larred left a review on 10/07/2023
espera mas
tuvimos contratiempo con los extranjeros alvorotando todas las noches, los serviios como tal no existen, solo es habitacion y desayuno, pues la cena algo repetitiva , lenta y no muy bien elaboradal. UN dia saltaron las alarmas incendios y desde las 4 de la madrugada medio hotel despierto y la sra de la recepcion ademas de no saber apagarlas echaba la culpa a los cliente de de haber fumado donde no debia, tuvo un cliente que fundir los fusibles para q dejara de sonar y luego se comprobo q fue por una fuga de aguas del hote, ella seguia diciendo al dia siguiente que lo tenia todo controlado, vamos un desaste y sin pedir ni perdon por la noche que nos dieron.
The Agir Springs Hotel responded to this review. View the response.
Hola José Luis Muchas gracias por escoger a Hotel Agir Springs para su estancia en Benidorm y por dedicar unos minutos en compartir su experiencia con nosotros. Lamentamos que hubo algunos aspectos del hotel que no fueron a su agrado, siempre estamos evaluando nuestros servicios y instalaciones teniendo en cuenta los comentarios de nuestros clientes. Hemos enviado sus comentarios al gerente del hotel. Saludos cordiales, Hoteles MedPlaya Benidorm