Please, check the hotel cancellation policy before making any changes to your booking
Direct Reservations: confirmed on our Website www.medplaya.com, with the Hotel Reception or with our Call Centre:
Do you need to modify a direct reservation with MedPlaya? Please contact our Call Centre *
Modifications will always be subject to the cancellation policy detailed in your reservation confirmation, accommodation availability and possible rate changes at the time of request.
Cancellation of a reservation may incur cancellation fees. Need more information? Contact us.
Reservations confirmed with other reservations channels or travel agencies:
Do you have a reservation through another reservation channel or agency?
We cannot modify or cancel these reservations, please contact the agency directly.