Reviews

Susan Evans left a review on 09/02/2023

Happy holidays

Stay at Rio park before love this hotel Keep coming back

Hotel Rio Park responded to this review.

Hello Susan Thank you for returning once again to the Hotel Rio Park and for sharing your comments with us.  We are glad you enjoyed "Happy Holidays" with us and we hope to welcome you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

AUDREY EVANS left a review on 08/02/2023

My stay

The hotel was very clean .would have liked a double which is what I thought you got when you book a double room .food was good but never warm had to heat it in the microwave. All in all it was OK. Entertainment was good but the sound let them down .plus the toilets in the main area were out of order for a few days which is very bad

Hotel Rio Park responded to this review.

Hello Audrey Thank you for choosing the Hotel Rio Park for your recent stay in Benidorm.  We are sorry that certain aspects did not meet with your expectations and we apologise for for the closure for a few days of the toilets in the reception area.  This was to carry out essential maintenance work however the toilets outside the restaurant a few metres away were available at all times. Your feedback is important to us and so we thank you for sharing it.  We hope that you would consider returning again in the future.  Kind Regards, MedPlaya Hotels Benidorm

Mamen Gil left a review on 08/02/2023

Todo genial

La habitación para dos adultos y un niño un poquito pequeña, pero por lo demás genial! El personal de comedor muy atento como siempre sobre todo Manoli.

Hotel Rio Park responded to this review.

Estimada Mamen, Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Rio Park. Nos alegra saber que tuvo una estancia agradable con nosotros aunque hay cosas que podemos mejorar. Esperamos darle la bienvenida de nuevo al Rio Park. Saludos cordiales, Hoteles MedPlaya Benidorm

PETER HINCHCLIFFE left a review on 07/02/2023

Fantastic holiday

I had a fantastic holiday Staff ,Food , Entertainment & cleanliness was perfect I carnt wait to come back

Hotel Rio Park responded to this review.

Hello Peter "Fantastic Holiday" we are delighted that this is what you thought about your holiday with us at the Hotel Rio Park. Thank you for sharing your comments with us, they have made us very happy! We hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm

EMILIA APARISI DONATE left a review on 31/01/2023

Contenta con la estancia

El Hotel todo muy bien , limpieza, servicios, personal de trabajo. El único pero q pondría es la comida. Muy mala calidad algunas cosas y poca variedad. Lo demás perfecto

Hotel Rio Park responded to this review.

Estimada Emilia, Gracias por sus comentarios sobre su reciente estancia en el Hotel Rio Park. Lamentamos que no se quedó satisfecho con algunos aspectos del hotel. La opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Es alentador leer que estuvo contenta con la limpieza, servicios y el trato del personal. Esperamos tener la oportunidad de darle de nuevo la bienvenida al Rio Park. Saludos cordiales, Hoteles MedPlaya Benidorm

NEIL BAILEY left a review on 28/01/2023

Excellent stay

Loved our stay as always the staff are excellent , will definitely be back soon

Hotel Rio Park responded to this review.

Hello Neil "Excellent Stay" it is great to hear that this is what you thought about your recent stay with us at the Hotel Rio Park.  Thank you for sharing your comments with us, we look forward to welcoming you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

COLIN GARBUTT left a review on 28/01/2023

Nice stay

Very good all round

Hotel Rio Park responded to this review.

Hello Colin Thank you for taking a minute to share your thoughts about the Hotel Rio Park.  We are delighted that you enjoyed your stay with us and we hope to see you back again soon.  Kind Regards, MedPlaya Hotels Benidorm

RUBEN MARTIN BAO left a review on 25/01/2023

Perfecto

Buena ubicacion y servicio. Personal muy amable. La comida buena y variada

Hotel Rio Park responded to this review.

Estimado Ruben, Muchísimas gracias por sus amables palabras. Es fantástico leer que el Hotel Rio Park cumplió con sus expectativas y que estuvo especialmente contento con la ubicación, el servicio y la comida. Esperamos verle de nuevo pronto. Saludos cordiales, Hoteles MedPlaya Benidorm

JOSE VICENTE ARNAL ADSUARA left a review on 24/01/2023

Sugerencias

Primer día no había jabón en el dispensador de manos en baño. Almohadas en cama supletoria muy usadas Bufet con horario para ingleses., Buen desayuno buffet. Limpieza en general bien. Personal de bar muy atento y servicial

Hotel Rio Park responded to this review.

Estimado Jose Vicente, Muchas gracias por escoger a Hotel Rio Park para su estancia en Benidorm y por dedicar unos minutos en compartir su experiencia con nosotros. Lamentamos que hubo algunos aspectos del hotel que no fueron a su agrado, siempre estamos evaluando nuestros servicios y instalaciones teniendo en cuenta los comentarios de nuestros clientes. Esperamos darle la bienvenida de nuevo al Rio Park. Saludos cordiales, Hoteles MedPlaya Benidorm

Jayne Stephens left a review on 22/01/2023

Great

Stayed in January for 3 nights and I was very pleasantly surprised. A very comfortable clean Hotel with excellent food for breakfast and dinner. The staff were very friendly and professional and couldnt do enough for us. The evening entertainment was slightly too cheesy for my personal preference but the team were very good at singing and dancing and definitely kept everybody entertained.

Hotel Rio Park responded to this review.

Dear Jayne It is great to hear that you were pleasantly surprised during your recent break with us at the Hotel Rio Park and that you enjoyed what we have to offer.  Many thanks for sharing your review with us, we do hope that you will choose to return again soon.  Kind Regards, MedPlaya Hotels Benidorm

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