Reviews
Jose Moniz left a review on 01/06/2018
Complaint
Only one complaint. Lots of guests reserve sunloungers with towels by the pool area. They seems to stay empty for hours on end and guests like ourselves can not use. There are notices that people can not reserve loungers but the management do nothing to stop it.
Hotel Rio Park responded to this review. View the response.
Hello Jose Thank you for sharing your opinions regarding your recent stay at the Hotel Rio Park. We do appreciate your feedback as it help us to monitor how we are performing as a Hotel. Please be assured that your comments will be passed on for you. Kind Regards MedPlaya, Guest Relations Team
Elaine Thornton left a review on 31/05/2018
Enjoyed
We only stayed one night ...but would recommend the hotel and would stay there again ...The staff were polite and so helpful ...loved our room on the 12th floor ..Everything was good
Hotel Rio Park responded to this review. View the response.
Hello Elaine It is great to hear that you enjoyed your 1 night stay at the Hotel Rio Park. Thank you for taking the time to share your comments with us and we hope to see you back again soon. Kind Regards MedPlaya, Guest Relations Team
Jean Beaumont left a review on 26/05/2018
Happy Happy
Never fails to disappoint value quality and enjoyment all rolled into one.
Hotel Rio Park responded to this review. View the response.
Hello Jean We are delighted to hear that the Hotel Rio Park never fails to disappoint and that you enjoyed your stay with us. Thank you for taking the time to share your review and we hope to see you again soon. Kind Regards MedPlaya, Guest Relations Team
LYNNE GRAHAM left a review on 23/05/2018
Good value
Had a lovely time in one of the superior rooms. Clean comfortable and good value. One suggestion is a grab rail in the walk in shower. The entertainment was varied but mostly enjoyable other than the acrobat show on the Sunday night that I found in very bad taste. The sexy breast shaking and offensive black puppet heads were like a nasty blast from the past. A shame because the actual acrobatics were good.
Hotel Rio Park responded to this review. View the response.
Hello Lynne Thank you for taking the time to add your comments regarding your stay at the Hotel Rio Park. We are pleased that overall you enjoyed your stay with us and we shall pass all of your comments on for you. Hopefully we will see you again soon at the Rio Park. Kind Regards MedPlaya, Guest Relations Team
Colin Garbutt left a review on 21/05/2018
5 Day stay
Stayed here many times, as usual the standards set are very good
Hotel Rio Park responded to this review. View the response.
Hello Colin Thank you for choosing to return to stay with us once again at the Hotel Rio Park and for updating us on your lastest visit. We are delighted to hear that once againyou enjoyed your stay with us and we hope to see you again soon. Kind Regards MedPlaya, Guest Relations Team
Alan Rumney left a review on 17/05/2018
Our Favourite in Benidorm
Great place to stay when visiting Benidorm, the new rooms are great although lack storage as in drawers etc and a safe taking away half your hanging space!
Hotel Rio Park responded to this review. View the response.
Hello Alan Many thanks for adding your thoughts with regards to your recent stay at the Hotel Rio Park. We are happy that overall you enjoyed your time at the Hotel and find us to be great place to stay when visiting Benidorm. Hopefully we will see you back again soon Kind Regards MedPlaya Guest Relations Team
Michael Williams left a review on 05/05/2018
Favourite Hotel
We always stay at the Rio Park Hotel if accomodation is available. The location is perfect for us, close to the lively entertainment areas,bars etc yet far enough away not be disturbed by the sounds of the night time revellers. The upgrading of the Hotel is to a very high standard and we look forward to the next of many future visits.
Hotel Rio Park responded to this review. View the response.
Hello Michael We are pleased to hear that once again you enjoyed another pleasant stay with us at the Hotel Rio Park. Thank you for posting your review and we look forward to welcoming you back again soon. Kind Regards MedPlaya, Guest Relations Team
MªTeresa BRAVO CORREGIDOR left a review on 04/05/2018
CASI PERFECTO
LA ESTANCIA HA SIDO MUY BUENA, EL HOTEL MUY CONFORTABLE. NO ALCANZA EL DIEZ PORQUE SIEMPRE SE PUEDE MEJORAR. LA ANIMACIÓN PARA PERSONAS MAYORES Y EXTRANJERAS. LAS CAMAS COMODÍSIMAS, LA COMIDA BIEN, NO DEMASIADO LEJOS DE LA PLAYA, AUNQUE NO ES NI PRIMERA NI SEGUNDA LINEA.
Hotel Rio Park responded to this review. View the response.
Hola Mª Teresa Gracias por compartir sus pensamientos sobre su estancia en el Hotel Rio Park Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable con nosotros. Esperamos volver a veros en un futuro. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya
GARY SMITH left a review on 28/04/2018
Refurbished Club Room
Although the room was very nice we felt there is scope for some improvement. In the bathroom there was no facility to hang clothes in the dry area outside of the shower. In the bedroom there is no longer any drawers to keep personal items that are frequently used but not left out on display. In the wardrobe we were saddened to find only 8 coat-hangers to store 2 peoples clothes for a 2 week holiday. We found the new beds to be very comfortable but still the same old lumpy pillows. On the balcony, the glass panels that replaced the old railing are smart but obstruct the view and wonder why clear glass was not used as in other hotels
Hotel Rio Park responded to this review. View the response.
Hello Gary Thank you for taking the time to share your review regarding your recent stay at the Hotel Rio Park. We do appreciate your comments and feedback and we shall make sure they are passed on for you. Hopefully you will still consider returning to stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team
ALAN PATTERSON left a review on 13/04/2018
Return to Rio Park
After about 20yr we returned to Rio park. We booked a newly refurbished junior suit family room and what a great choice it was. Maid service was excellent. Food was good as it always was but with some extra choices. Entertainment was excellent with the option of two venues. Pool area was clean and spacious and plenty going on in the Rio Park. Definitely will return. Thank you
Hotel Rio Park responded to this review. View the response.
Hello ALAN Many thanks for choosing to return to stay with us at the Hotel Rio Park. It is encouraging to hear that you were pleased with all that the Hotel has to offer and were happy with the services and facilities. We hope to welcome you back again in the future. Kind Regards MedPlaya, Guest Relations Team