Melanie Belcher left a review on 21/06/2018

Staff and rooms not up to scratch

Over all its a good hotel, the staff at reception are a let down missrable and not that helpful, complained about air conditioning as my daughter has poorly lungs and on oxygen, they sent some body up and said it was fine, we had to go and spend money on 2 fans, never offered any, the maids are that good at cleaning the rooms the floor had a quick wipe over but the sweets my little girl had dropped were there all week, yeah a should have picked them up but, just proves a point realy that its not done rite, the balcony was never swept all week either, the bedding was another argument they changed the top sheets on 2 beds, we had 3 beds, so I complained at 12.30 it Was 6 oclock when they decided that we could have clean bedding after me going down three times to complain, the hotel is great, and the kids entertainment is fab and the entertainment staff are fab, but the rio park staff at reception need some training on people skills, and the cleaners could do with doing some work,

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CARLOS TAYAR ALCALDE left a review on 19/06/2018

COMENTARIO

SATISFACTORIO.

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LOLA HERNANDEZ LOPEZ left a review on 19/06/2018

muy profesionales

Hemos quedado muy contentos.

Clare Maughan left a review on 19/06/2018

Recent stay

Med playa rio park was spotless. Rooms lovely and bright and well furnished. Pool area great and food choice was good although at times not as hot as could be. Staff pleasant and definitely stay again

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Ana Belen Mateo Cortes left a review on 18/06/2018

Excelente

Me encanta este hotel

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Emer Cosgrave left a review on 13/06/2018

Fantastic

The hotel is fantastic from start to finish of our stay. The staff are very helpful and friendly. The hotel is very well kept and room are very comfortable with everything you need. The food was to die for with such a vast variety and very fresh. The pool are is very clean and the pool bar and snack bar is very reasonable. Would recommend this hotel to anyone travelling to Benidorm it must be the best hotel I have stayed in.

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Brian Elder left a review on 13/06/2018

Bathroom

shower base very slippy. should have a plastic mat on floor. Needs a WARNING notice as I slipped and fell first time used.

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MARIA ENCARNACION GARCIA RUIZ left a review on 12/06/2018

Mucha comida pero nefasta

La comida estaba sin sabor,la carne muy recalentada y de sensación vieja o pasada,el pollo asado malísimo,nos gusta mucho el hotel pero la calidad de la comida ha bajado un montón La habitación maravillosa,el colchón fenomenal

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SUSAN BERRY left a review on 10/06/2018

happy holidays

We had a great 9 days stay in the rio park the only criticism I have is the shower in the bathroom drastically need a hand rail , we found the shower tray very slippy and I had to put a towel down to stand on for fear of slipping and knowhere to hold on to , otherwise everything else was fantastic , good food and great entertainment the staff work really hard in what they do , thank you .

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Caroline Grayson left a review on 05/06/2018

LOVE THIS HOTEL!

This is the 3rd year at Rio Park and we love it and always recommend it to others. The new rooms are lovely. One negatice was the set up in the dining room...as you enter to your right there is all the drinks facilities but then this leads to the counter where the eggs are done and the toast is there too and this makes the area very congested and causes issues especially if you just want toast you seem to get stuck in a very long que with others who are waiting for eggs to be done.

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